Planning for discharge is an important part of your stay. This section covers how we prepare with you for leaving the ward, the safety plans in place, and the ongoing support available to help you continue your recovery in the community.
Discharge planning
Discharge from Oaktrees is planned as part of the assessment and treatment process, via multi-disciplinary team review. We encourage the patients and your family/friend/carer involvement in this.
Assessment and treatment plans will be discussed with you and your family/friends/carers, and discharge plans and aftercare options will also be discussed and agreed. You and family/friends/carers will be given the opportunity to ask questions, receive support and discuss any concerns you may have.
My Safety Plans
When you are admitted to Oaktrees ward, we will ask you to complete a safety plan. This tool enables us to identify your difficult times and the best ways to support you. Before completing this, please think about what techniques and support you have found helpful at times of distress.
Questionnaires and feedback
You will be invited to complete a ‘Patient Experience Questionnaire’ and a ‘Friends and Family Test’ towards the end of your admission. The feedback from all of these questionnaires is amalgamated and used to review how we can continue to develop and improve the service provided on Oaktrees. We welcome any suggestions and feedback you have.
Should you or your family/friends/carers have any compliments or identify areas you feel we could improve on during a patient’s stay, we would encourage you to discuss these with ward staff during the your admission.
We hold community meetings with you on the ward weekly, in order to obtain your views.
For further information, please speak to a member of staff.
Additional information
There are a large number of information leaflets produced by CWP. A selection of these can be found in the entrance to Oaktrees. If there are further leaflets that you would like that are not available, please speak to a member of staff.
We hope that you find this information leaflet useful. Please do not hesitate to speak to any of the ward staff for help, advice or for more information.
There are local organisations providing support for people living with mental health issues and their family/friends/carers. Information and contact details for some of these are included below:
Wired
Website: www.wired.me.uk
email: contact
Telephone: 0151 522 7990
Beat
Website: https://www.beateatingdisorders.org.uk
email: help@beateatingdisorders@org.uk
Telephone: 08088010711
Family Tree
Website: www.familytreewirral.co.uk/
Telephone: 0151 488 8159
MIND
Website: www.wirralmind.org.uk/
Telephone: 0151 512 2200
Wirral Education for Wellbeing
This is for you accessing CWP secondary mental health teams and their family/friends/carers. They are based at St Catherine’s Hospital, Birkenhead. They are an educational service, facilitating various courses and workshops focused on supporting people in their mental health recovery. There are prospectus’ available each term detailing the courses that are being facilitated. Please speak to a member of staff if you would like a copy of this.
Website: www.cwp.nhs.uk/services-and-locations/services/wirral-education-for-wellbing/
email: cwp.educationforwellbeing@nhs.net
Telephone: 0151 488 7250
