Your care is delivered by a multidisciplinary team working together with you and your carers. This section outlines ward rounds, therapies, activities, and the philosophy of care that supports your treatment journey.

Once a week, the ward team get together to review your care. You will be given a timeslot. However, if you would like to see the team at a particular time, please let them know, and we will aim to facilitate this.

The Consultant, OT, Dietician, Psychologist, Ward Doctor and one of the Nursing Staff are usually present in ward round. They will have a brief chat about your care, the progress you have made, and any difficulties you may be having. You will then join us to share your thoughts about your progress, difficulties and treatment plan.

We recognise that the ward round may feel a little strange, or even intimidating at first. We hope that, as time goes on, you will feel more comfortable, as this is the setting in which you can discuss your treatment plan with the whole team. This can include medical, psychology, OT and dietetic needs. We will then work with you, as a team, to tackle any problems which may be impeding your recovery.

We want your family/friends to be involved in your care as much as possible, they will be invited, with your permission, to attend a six weekly review (called a CPA) along with your community team,. Sometimes families attend ward round once or twice between CPAs.  With your consent family and friends can also be updated via phone call after your ward round.  With your agreement, family members can book appointments to see individual members of the team. Please ask the nursing staff about this. 

You will receive a copy of your individual care plan following ward round each week. 

Consultant Psychiatrists
There are two consultants who attend the ward, and some patients may already be under their care in the community. One of the consultants will oversee your care during the admission and usually sees you once a week in ward round.

Ward Manager
This is a senior member of the nursing staff, who ensures the smooth running of the ward.

Nursing and Clinical Support Staff
Nursing staff are present on the ward 24 hours a day, seven days a week to provide emotional support, monitor physical health, administer medication, and to assist at mealtimes. Each patient is allocated a named nurse for 1:1 time and to be your main ‘go-to’ person for any worries or questions.

Ward Doctor
This is a junior doctor who works on the ward most weekdays, 09.00 to 17.00, to help monitor and treat your mental and physical health. There is an on-call doctor available 24/7 for any urgent problems.

Psychologist
All patients are offered a psychological assessment to think about the factors that might have played a role in the development of their eating difficulties and what might be playing a role in keeping them going. This information is used to plan what psychological intervention could be helpful. This clinical psychologist draws from a variety of therapeutic approaches.

Pharmacist
They help manage medication on the ward and are an excellent source of information regarding medications.

Dietetic Team
The ward has one dietician and also dietetic assistants. They will oversee the nutritional aspects of the refeeding, provide you with information on a healthy balanced diet and portioning, and discuss particular dietary requirements.

Occupational Therapy (OT) Team
Occupational therapists and technical instructors help people to engage as independently as possible in activities (occupations) to support their mental health and wellbeing by balancing activities between work, leisure and caring for yourself.

Examples include supporting you with meal cookery, distress tolerance, body image work, relaxation, social trips, creative activities and work or study.

Each patient is allocated an occupational therapist. 

Physiotherapist
Our physiotherapist will work with you to improve your overall mobility, muscle function, and to treat any underlying musculoskeletal problems. 

Ward Clerk
The ward clerk attends to the ward administration tasks and helps to organise the ward. If you need an absence note for work you can talk to the ward clerk about this. 

Students
At times there may be medical, nursing or other healthcare students doing placements on the ward. This is a key part of their training. However, you are not obliged to see them and declining to do so will not affect your care.​​​​​​​​​​​​​​

The Triangle of Care is a three way partnership between the patient, their family/friends/carers, and professionals.

With all voices being heard to support and influence care and treatment, this will produce the best chance of recovery.

CWP is part of the national programme for Triangle of Care and all members of CWP staff are actively encouraged to promote this three way partnership, as part of their everyday working practice.

Triangle of Care.png

 

We would like you, family/friends/carers, and staff to work together with care planning. A care plan will be developed with each patient, outlining their care and treatment. You and family/friends/carers will be provided with a copy of the your care plan and are encouraged to be involved in developing this.

If you would like to discuss your relative’s/friend’s care there are a  number of ways this can be done.

 

All patients have the right to receive copies of letters about themselves. However, letters may be withheld if it is thought it may be detrimental for a patient to receive a copy.

To request copies of personal information, please contact the subject access request team. The Wirral contact details are:

E-mail: cwp.wirralaccesstohealthrecords@nhs.net

Telephone: 0151 488 7306

Please speak to staff if you would like further information on this area.

The occupational therapist will meet you early on in your admission, when there will be an opportunity to spend some time to discuss your interests, hobbies, employment, studies or anything else in your life which is important to you. Following this, we will help you work towards individual goals during your admission, and will regularly review these with you.

The occupational therapy timetable includes psychoeducational groups, social groups, art based groups, mindfulness and relaxation sessions, food preparation sessions/groups and social eating session. There are other periodic social activities, such as animal safari and the Liverpool Philharmonic who also visit the ward

Psychoeducational groups are run throughout the week, mostly by occupational therapy staff but some also include input or are led by the dietician and Clinical Psychologist. These groups include Body Image, Wellness Recovery Action Plan (WRAP), Anxiety Management, Assertiveness, Recovery Through Activity, Acceptance and Commitment Therapy, Sleep Hygiene and Nutrition Groups. Groups are run based on patient need.  Food preparation and social eating sessions are offered when appropriate including sandwich club, meal cookery, snack out and lunch out .

Psychoeducational sessions are also offered on a 1:1 basis which are assessed regularly, these can include interventions such as self-esteem, distress tolerance, perfectionism, acceptance of emotions and unhelpful thinking styles. This isn’t an exhaustive list. 

 

We also facilitate additional events throughout the year such as performances by singing groups, themed social events, and ‘Home Safari’ animal sessions. Please look for posters and additional leaflets on the ward advertising the details of these events.

If you have any questions about or would like to make any suggestions for groups or 1:1 activities, please speak to OT staff. 

We do have a gym at Springview for you and staff to use. You require a referral form to be completed by a doctor, and the gym instructor will then facilitate sessions in the gym.

If a patient would like to access the gym, please speak to a member of staff. You will require some comfortable clothing and appropriate footwear to use the gym.

Springview Gym.png

 

We would like to ensure that your religious and spiritual care needs are respected and supported whilst on Oaktrees. You are invited to share any information about your beliefs that you feel is relevant with staff. Family/friends/carers are also encouraged to provide further information. This information will be incorporated within your care plan as appropriate.

We have a multi-faith room upstairs at Springview which you may access. There is also a chapel in the main corridor of the Clatterbridge Hospital building (central to the hospital site) which can be accessed. However, these are for personal prayer/reflection only; there are no services which take place in the multi-faith room or hospital chapel. Please speak with staff if you would like support to access the multi-faith room and/or chapel. 

Bibles and other religious texts can be made available on request. You are also welcome to bring their own religious texts or items to the ward for personal use.

Please note that we do not have access to a hospital chaplaincy team. However, if you would like someone from your usual place of worship to visit you on the ward, this can be facilitated. Please speak to staff if you require support to make arrangements for this.

We do hold a monthly Christian church service on Meadowbank ward, for you, your visitors and staff across Springview. Please see posters on the ward or speak to staff for further details of when the next service will be held.